Harness the power of direct communication, simplify asset recovery, and enjoy the unmatched ease of use with Reco for your end users.

The modern IT landscape requires dynamic solutions that cater directly to end-users without compromising on security, efficiency, or usability. Recognizing the growing need for a streamlined approach to equipment management, we introduce Reco. Designed to bridge the gap between IT managers and end-users in possession of company-owned assets, Reco offers a seamless, intuitive platform for asset returns and communication.

The Power of Direct Communication

For End-Users:

Transparency: Stay informed about the status and requirements of the equipment you possess.
Ease of Use: With a user-friendly interface, returning or updating your equipment becomes a hassle-free experience.
Immediate Support: Directly reach out to the IT department for any concerns or queries.

For IT Managers:

Time Savings: Eliminate the need for manual tracking and follow-ups. EUEI automates these processes, allowing you to focus on more critical tasks.
Real-time Updates: Receive instant notifications when an end-user initiates a return or sends a query.
Detailed Analytics: Understand equipment usage patterns, frequent issues, and user behavior to make informed decisions.

Use Cases

Equipment Return: If an end-user needs to return a company-owned device, they can easily navigate to the returns section, select the appropriate method, and follow the prompts.

Lost or Damaged Equipment Reporting: End-users can report mishaps directly, allowing IT to swiftly take the necessary actions.

Equipment Return Options (Recovery Methods)

1. UPS QR Code
   1. Scan the QR code at any UPS drop-off location.
   2. Hand over the equipment. No need for packaging.
   3. The return is logged immediately upon scanning.
   • No printing required.
   • Swift and environmentally friendly.
   • Immediate confirmation of return.
2. Print a Label
   1. Select the 'Print a Label' option.
   2. The system generates a return label.
   3. Print the label and affix it to the equipment's package.
   4. Drop off at the designated location. Or schedule a package pick up from the carrier.
   • Traditional method, preferred by some users.
   • Clear instructions on packaging and addressing.
3. .Request a Device Return Kit
   1. Request a device return kit through the interface.
   2. Receive a pre-packaged return kit with all materials and instructions.
   3. Package the device and drop it off at the designated return location.
   4. Hassle-free for end-userss
4. Employee Purchase
   1. Allow your end-users to purchase their equipment as a perk.
   2. Promotes device care - if a user can buy it down the road, they'll take better care of it