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Get Started

  • Introduction

Concepts

  • Programs
  • Reco
  • Device Unlocking

Recover Software User Guide

  • Your First Login
  • Unique organization URL
  • Auth Methods
    • SAML
  • Admin Settings
    • Customer Settings
    • Program Settings
      • Request Reminders
    • User Settings
    • Location Settings
    • Security Settings
    • Connections
  • Dashboard Overview
  • Grid Views
    • Settlement Report
  • Request History
  • Assets
  • Unlocking
  • Logout

Reco

  • Employee Managed Return (Reco) User Guide

Recover Software API Guide

  • Authentication
    • Service Accounts
    • Navigate to API Credential Management
    • Generating API Credentials
    • Regenerating API Credentials
    • Deleting API Credentials
    • Testing your API Credentials
  • Versioning
  • Date format
  • Pagination
  • Rate Limiting
  • Response Codes
  • Postman Collection

SFTP User Guide

  • Connection Guide

Help

  • Contacting Support
  • Troubleshooting
  • Print Return Label
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Troubleshooting

Updated 11 months ago


Contacting Support
Print Return Label